We ship all of our items worldwide from Tokyo, Japan.
Every order is tracked and requires an ID to be shown and signature upon delivery
Once your item has been shipped, you will receive a shipping confirmation email with tracking information attached.
We record the entire packing and posting process on every item shipped for insurance purposes.
All items will be sent via DHL express.
We ask that you please check your address is up to date before purchasing.
If it has been over the estimated time and the item hasn’t arrived please contact us.
Import charges (should they occur) upon delivery to your country are the responsibility of the buyer and the information on your countries specific import laws will be your responsibility to research.
Please note if your item is rejected/nondelivery/sent back to us you will be responsible to pay the redelivery fee to you.
We cannot use specific shipping carriers requested.
We cannot ship to PO Boxes, warehouses, lockers , forwarding or pickup centers etc.
We can only ship to the address specified on the PayPal receipt we cannot ship to friends, family members, co workers etc.
Should you put the incorrect address upon placing order please contact us immediately and the order will be cancelled so you can repurchase with the correct address
Please allow up to 72hours for processing, once your item has shipped you will receive a shipping confirmation with tracking information.
Please note shipping time frames are estimate only. Please contact us if your delivery is taking longer than average estimated time
LOCATION SERVICE TIME FRAME
Oceania Express 4-7 business days
Asia Express 3-5 business days
North America Express 4-7 business days
Middle East Express 7-10 business days
Europe Express 5-8 business days
Africa Express 5-10 business days
South America Express 4-9 business days