POLICIES

Trading currency

All of our items are displayed in USD 

Available payment methods.

We accept payment via Paypal and all major credit cards, at checkout please either enter your paypal information or if you would like to purchase using your credit card please select "checkout with paypal" and then "pay with credit card" and enter your card details and shipping information.

Sizing information

On every item page we will list the garments tag size displayed along with the country the tag size is in. For example US2 IT38 AU6  it would be best for you to research what this is in your countries sizing.

 

Additionally we provide flat lay measurements in CM on all of our items.

If you would like additional measurements before purchase please contact us.

 

Please note size measurements are to our best of ability estimates.

 

 Flat lay measurements are where the garment is laid flat and measured from one side to the other if you’re unsure about your sizing its best to compare against something you already own by doing the same with a ruler or tape measure.

 

If you have any questions about stretch/texture/fabric of a specific item please feel free to contact us- we are happy to help you!

Authenticity information.

all of our items are guaranteed authentic designer pieces.

We can arrange a written certificate of authenticity from a third party source at your expense. We are happy to provide photos to third party authenticators for you should you desire. 

 

Can I return/refund ?

We do not offer the service to return and exchange. We take the time to upload manufactures sizing as well as measure every single item and provide measurements. We ask that you confirm your size before purchasing from us. 

Our items are high end and often delicate it is not possible for us to accept returns of items in a different condition than received. 

If you would like any additional photos or measurements or fabric information prior purchase please contact us.

The items are not for rent.

We do not loan out items for international photoshoots however if you are in the Tokyo area please feel free to contact us and we can see if we have a marketing opening.

 

Please be aware and wary of people claiming to be us online. 

We include our logo in all photos of our items as in the past we have had people take our photos/claim to be our store.

Please always email us if you find one of these accounts or if you aren’t sure. Always verify with us before via email purchasing. 

We do sell on a few select platforms occasionally though but not all items are uploaded to these sites. A list will be included below:

EBAY: ebay.com/usr/tokyorosesvintage

DEPOPhttps://depop.com/tokyoroses

ETSY: https://www.etsy.com/shop/TokyoRoses

INSTAGRAM:  https://instagram.com/tokyorosesvintage

TWITTER: https://twitter.com/TokyoRosesVntge